Special terms and conditions for:
Overview
This website is operated by the International Homeopathic School (hereinafter referred to as ‘IHS’). Throughout the site, we use the terms ‘we’, ‘us’ and ‘our’ to refer to the International Homeopathic School (IHS). This website, including all the information, tools and services to which it provides access, is provided by Diplomatica Mundi to you, the user, on condition that you accept all the terms, conditions, policies and notices set out herein.
By visiting our website and/or purchasing something from our company, you are using our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms and Conditions’, ‘Terms of Use’), including the terms, conditions and policies referred to herein and/or accessible via hyperlink. These Terms of Use apply to all users of the Website, including, but not limited to, individuals who are visitors, suppliers, customers, merchants and/or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not accept all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are deemed to constitute an offer, acceptance is expressly limited to them.
Any new tools or features added to this shop are also subject to these Terms of Use. You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, amend or replace any part of these Terms of Use by publishing such updates and/or amendments on our website. It is your responsibility to check this page from time to time to see if any changes have been made. By continuing to access or use the website after any changes have been published, you accept those changes.
Data protection
Personal data is processed in accordance with the provisions of the Swiss Data Protection Act. The data entered by the customer when placing an order is used exclusively for the purpose of processing that order. If the customer has given their consent to receive the newsletter whilst placing their order, the relevant customer data is stored for this purpose. However, the data is not passed on to third parties. When the customer places an order, the data is stored. This data may be deleted immediately at the customer’s request. A request for the deletion of data may be made by email to info@ihs-homeo.com.
1 – TERMS AND CONDITIONS OF USE OF THE ONLINE SHOP
By accepting these Terms of Use, you confirm that you have reached or exceeded the age of majority in your region, province or state, and that you have authorised us to allow any minors in your care to use this website.
You must not, under any circumstances, use our products for any illegal or unauthorised purposes, nor must you breach any laws in your jurisdiction whilst using the Service (including, but not limited to, copyright laws).
You must not transmit computer worms, viruses or any code of a destructive nature.
Any breach or violation of any of the Terms will result in the immediate termination of your Services.
2 – GENERAL TERMS AND CONDITIONS
We reserve the right to refuse to serve anyone at any time and for any reason.
You understand that your content (with the exception of your credit card details) may be transferred unencrypted, and that this includes (a) transmissions over various networks; and (b) changes made to ensure compliance with and adaptation to the technical requirements of connecting networks or devices. Your credit card details are always encrypted whilst being transferred over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of the Service or any access to the Service, or any content on the website through which the Service is provided, without our express written authorisation.
The headings used in this agreement are included for guidance only and shall not in any way limit or affect these Terms and Conditions.
3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We accept no liability should the information provided on this website be inaccurate, incomplete or out of date. The content of this website is provided for general information purposes only and should not be regarded or used as the sole basis for decision-making without consulting more authoritative, accurate, comprehensive or up-to-date sources of information. If you rely on the content of this website, you do so at your own risk.
This website may contain certain historical data. By definition, historical data is not current and is provided for reference purposes only. We reserve the right to amend the content of this website at any time, but we are under no obligation to update any of the information it contains. You acknowledge that it is your responsibility to monitor any changes made to our website.
4 – CHANGES TO THE SERVICE AND PRICES
The prices shown on the website are in Swiss francs (CHF). The applicable prices are those published on the website at the time of ordering.
The prices of our products are subject to change at any time without notice.
We reserve the right to amend or terminate the Service (or any part thereof) at any time and without notice.
We shall not be liable to you or any third party for any change in price, or for any modification, suspension or interruption of the Service.
5 – PRODUCTS OR SERVICES
Some products or services may only be available online via the website. The quantities of these products or services may be limited, and their return or exchange is strictly subject to our Returns Policy.
We have endeavoured to present the colours and images of the products featured in the shop as accurately as possible. However, we cannot guarantee the accuracy of the colours displayed on your computer screen.
We reserve the right, but are under no obligation, to restrict the sale of our products or Services to any particular person, geographical region or jurisdiction. We reserve the right to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer of a product or service on this website is void where prohibited by law.
We do not guarantee that the quality of any products, services, information or other materials that you purchase or obtain will meet your expectations, nor that any errors in the Service will be corrected.
6 – ACCURACY OF INVOICING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or delivery address. If we amend or cancel an order, we may attempt to notify you by contacting you via the email address and/or the billing address or telephone number provided at the time of ordering. We reserve the right to restrict or prohibit orders which, in our opinion, appear to have been placed by traders, resellers or distributors.
You agree to provide current, complete and accurate purchase and account details for all purchases made in our shop. You agree to update your account details and any other information promptly, including your email address and your credit card numbers and expiry dates, so that we can complete your transactions and contact you if necessary.
For further information, please see our Returns Policy.
7 – OPTIONAL TOOLS
We may provide you with access to third-party tools which we do not monitor, control or manage.
You acknowledge and agree that we provide you with access to these tools ‘as is’ and ‘subject to availability’, without any warranty, representation or condition of any kind and without any endorsement whatsoever. We shall not be liable in any way for anything arising from or in connection with your use of optional third-party tools.
Any use you make of the optional tools offered via the website is entirely at your discretion and at your own risk. Furthermore, it is your responsibility to familiarise yourself with the terms and conditions under which these tools are provided by the relevant third-party provider(s) and to accept those terms and conditions.
We may also, in future, offer new services and/or features via the website (including the launch of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
8 – THIRD-PARTY LINKS
Some of the content, products and services available via our Service may include material from third parties.
Third-party links on this website may redirect you to third-party websites that are not affiliated with us. We are under no obligation to review or assess their content or accuracy, nor do we guarantee or accept any liability for the content or websites, or for any other content, products or services from third-party sources.
We are not liable for any loss or damage arising from the purchase or use of goods, services, resources, content or any other transaction relating to these third-party websites. Please read the policies and practices of these third parties carefully and ensure you fully understand them before entering into any transaction. Any complaints, claims, concerns or queries regarding third-party products should be addressed to those third parties.
9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without any request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, ‘comments’), you grant us the right, at any time and without restriction, to modify, copy, publish, distribute, translate and use in any medium whatsoever any comments you send to us. We are not, and shall under no circumstances be obliged to: (1) maintain the confidentiality of any Comments; (2) compensate anyone for any Comments provided; or (3) respond to any Comments. We may, but are under no obligation to, remove content and Accounts containing content that we deem, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or which infringes any party’s intellectual property rights or these Terms of Use.
You agree that your comments must not, under any circumstances, infringe the rights of third parties, including copyright, trade marks, privacy, personality rights or any other personal or intellectual property rights. You further agree that your comments must not contain any illegal, abusive or obscene material, nor any computer viruses or other malicious software that could in any way affect the operation of the Service or any related website. You must not use a false email address, pretend to be someone you are not, or attempt to mislead us or third parties as to the origin of the comments. You are fully responsible for all comments you post and for their accuracy. We accept no liability for comments posted by you or any third party.
10 – PERSONAL INFORMATION
The processing of your personal data on our online shop is governed by our Privacy Policy.
11 – ERRORS, INACCURACIES AND OMISSIONS
From time to time, our website or the Service may contain information with typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, delivery charges, delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information, or even to cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have placed your order).
We are under no obligation to update, amend or clarify the information provided in the Service or on any related website, including but not limited to pricing information, unless required by law. No specific date for updates or revisions to the Service or any related website shall be deemed to indicate that all information provided on the Service or any related website has been amended or updated.
12 – PROHIBITED USES
In addition to the other prohibitions set out in the Terms of Use, you must not use the website or its content:
(a) for unlawful purposes; (b) to incite third parties to commit or take part in unlawful acts; (c) to contravene any local order or any international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against anyone on the grounds of gender, sexual orientation, religion, ethnic origin, race, age, national origin or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that is or could be used to compromise the functionality or operation of the Service or any related website, as well as other websites or the Internet; (h) to collect or track other people’s personal information; (i) to send spam, engage in phishing, hijack a domain, extort information, or crawl, explore or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for breaching the prohibited uses.
13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not in any way guarantee, certify or represent that your use of our Service will be uninterrupted, secure, delay-free or error-free.
We do not guarantee that any results obtained through the use of the Service will be accurate or reliable.
You agree that, from time to time, we may suspend the Service for indefinite periods or terminate it at any time without notice.
You expressly agree that your use of the Service, or your inability to use it, is at your own risk. The Service and all products and services provided to you through it are (unless expressly stated otherwise by us) provided ‘as is’ and ‘subject to availability’ for your use, without any representations, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
IHS, our directors, officers, employees, affiliates, agents, contractors, trainees, suppliers, service providers and licensors shall under no circumstances be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of profits, revenue, savings or data, replacement costs or other similar damages, whether arising in contract, tort (even in the event of negligence), strict liability or otherwise, arising out of your use of the Service or any service or product utilising it, or any other claim relating in any way whatsoever to your use of the Service or any product, including but not limited to, errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) published, transmitted or made available via the Service, even if you have been advised of the possibility of such loss or damage.
As some countries or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, our liability in those countries or jurisdictions will be limited to the fullest extent permitted by law.
14 – COMPENSATION
You agree to indemnify, defend and hold harmless IHS and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees, from any claim or demand, including reasonable legal fees, made by any third party arising out of or in connection with your breach of these Terms of Use or the documents referred to herein, or your breach of any laws or the rights of any third party.
15 – SEPARABILITY
In the event that any provision of these Terms of Use is deemed unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable part shall be deemed severed from these Terms of Use, without such a ruling affecting the validity and enforceability of the remaining provisions.
16 – TERMINATION
The obligations and responsibilities undertaken by the parties prior to the date of termination shall remain in force after the termination of this agreement, for all purposes.
If we believe or suspect, at our sole discretion, that you are not complying with, or have not complied with, any term or provision of these Terms of Use, we may also terminate this agreement at any time and without notice. You will then remain liable for all amounts due up to and including the date of termination, following which we may deny you access to our Services (or any part thereof).
17 – ENTIRE AGREEMENT
Any failure on our part to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision.
These Terms of Use, or any other policy or operating rule that we publish on this website or that relates to the Service, constitute the entire agreement between you and us, and govern your use of the Service. They supersede all prior and current agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Use).
Any ambiguity regarding the interpretation of these Terms of Use shall not be construed against the party that drafted them.
18 – GOVERNING LAW
Swiss law shall apply. The place of jurisdiction is Lausanne.
19 – CHANGES TO THE TERMS OF USE
You can view the most recent version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, amend or replace any part of these Terms of Use by publishing such updates and/or amendments on our website. It is your responsibility to check our website from time to time to see if any changes have been made. By continuing to access or use our website and the Service after any changes to these Terms of Use have been published, you agree to those changes.
20 – CONTACT DETAILS
Any enquiries regarding the Terms of Use should be sent to us at info@ihs-homeo.com.
Terms and conditions for booking and attending webinars and seminars
By making a booking, the participant unreservedly accepts these terms and conditions. These terms and conditions comply with Swiss law, in particular the Swiss Code of Obligations (CO) and the Federal Act against Unfair Competition (LCD)
The booking is confirmed upon receipt of full payment or a deposit, in accordance with the terms and conditions specified for each seminar.
The Organiser reserves the right to refuse a registration if the maximum number of participants has been reached or for any other legitimate reason.
1 – Registration
Registration for webinars and seminars is carried out via the online registration system. By making a booking, the customer accepts the Terms and Conditions. Provisional bookings or telephone bookings are not accepted. A confirmation of registration will be sent to the participant by email within 48 hours of booking. This confirmation constitutes a contract between the parties.
The seminars are open to healthcare professionals or qualified individuals. The Organiser may request proof of identity or qualifications.
2 – Cancellation
Cancellations may be made free of charge up to 30 days before the date of the webinar or seminar. In the event of cancellation after this deadline, the full participation fee is payable. Similarly, the full participation fee is payable in the event of non-attendance, regardless of the reason for absence.
In the event of non-payment by the due date, the booking may be cancelled without a refund of the deposit. Prices do not include travel, accommodation or meal costs, unless otherwise stated.
More than 30 days before the seminar: Full refund, less an administration fee of CHF 100.
Between 15 and 30 days before: No refund, but the booking may be transferred to another participant (subject to the Organiser’s approval).
Cancellation requests must be sent by email to info@ihs-homeo.com.
Cancellation by the Organiser: In the event of cancellation (e.g. insufficient number of participants, force majeure), the Organiser shall refund all sums paid in full, without any additional compensation. An alternative date may be offered.
Force majeure: This includes unforeseeable events such as pandemics, natural disasters or government restrictions. The Organiser shall not be liable for any consequential losses.
3. Participation and Responsibilities
Participants undertake to adhere to the timetable, the rules and regulations, and the safety instructions for the seminar or webinar.
These events are for educational purposes only and are not a substitute for professional medical advice. The Organiser accepts no liability for the consequences of the incorrect application of the knowledge acquired.
The participant authorises the Organiser to use photographs or videos of the seminar for promotional purposes, unless they object in writing in advance.
Confidentiality: Information shared during the seminars is confidential and must not be disclosed without permission. In particular, participants are not permitted to collect addresses, telephone numbers or other contact details from other participants.
Terms and conditions for purchasing books from the IHS shop
1. Orders and Bookings
Products (physical books, e-books, accessories) are presented along with their key features, prices and availability. Images are for illustrative purposes only.
To place an order, add the items to your basket, confirm your selection, enter your details and proceed to payment.
The order is confirmed upon receipt of payment. We reserve the right to refuse an order in the event of a previous dispute, insufficient stock or for any other legitimate reason.
An automatic confirmation is sent by email, which constitutes the contract of sale.
For e-books, you can download them immediately after payment; for physical books, see the Delivery section.
2. Prices and Payment
Prices are shown in CHF, including VAT at the applicable rate (currently 2.6% for books). Delivery charges are extra and are shown before you confirm your order.
Secure payment by credit card or TWINT. No bank details are stored on our servers. Promotions are for a limited time only and are not backdated.
3. Delivery and Lead Times
Deliveries within Switzerland and internationally via the post office. Estimated delivery times: 2 to 10 days.
Delivery charges: shown at the time of ordering; free for orders over 200 CHF.
In the event of a delay not attributable to the Seller (force majeure, strike), no compensation shall be payable.
Risk and title pass to the Customer upon delivery.
4. Right of Withdrawal and Returns
Returns at your own expense; products must be in new condition. Refund within 14 days of receipt.
Defects: Please contact us within 7 days; replacement or refund subject to verification.
For further details, please refer to the document Book Delivery and Returns Policy.
5. Intellectual Property and Personal Data
The products (books, e-books) are protected by copyright (LDA). For personal use only; reproduction or distribution is prohibited.
Your data is processed in accordance with the FADP (Federal Act on Data Protection). It is used for order processing and communications. Right of access/rectification via info@ihs-homeo.com.
Cookies: Used to enhance your experience; you can opt out of them via your browser.
6. Liability and Warranties
The Seller guarantees that the products comply with the specifications. Liability is limited to the purchase price in the event of direct damage. Force majeure (pandemics, natural disasters) exempts the Seller from liability.
7. Applicable Law and Disputes
These Terms and Conditions are governed by Swiss law. Any disputes shall be referred to the competent courts in Lausanne. Amendments to the Terms and Conditions will be published on the website and shall apply to orders placed thereafter.
1. Product Descriptions
Our streaming video courses offer comprehensive training in homeopathy, based on Hahnemann’s *Organon*. They are aimed at healthcare professionals and anyone wishing to learn homeopathy from its very roots.
The videos are hosted on Vimeo and can be accessed via our Skool platform, with unlimited access for one year for each level. Additional access may be considered upon request.
The content includes clinical seminars, theory lessons, clinical case studies and supplementary resources. Detailed descriptions are available on the website before purchase.
2. Two-stage ordering and booking
You can register via our website. Select the package, enter your details and proceed to payment. You will be asked to accept these terms and conditions of sale, but above all to accept and sign the contract of engagement, as well as to provide a copy of a valid identity document and proof of address.
- You can pay either in full via SEPA direct debit, free of charge, via Stripe.
- Either via SEPA direct debits, through Stripe, spread over 12 months, with fees.
3. Prices and Payment
Prices are quoted in CHF, including VAT at the applicable rate. Platform fees (e.g. Skool) are included.
No banking details are stored on our servers.
For subscriptions, payment is on a recurring basis; late payment charges apply in the event of late payment.
Promotions are subject to availability and are not backdated. In the event of a price change, existing subscribers will retain their current rate for the remainder of the current subscription period.
4. Access and Use
Access to the courses is personal and non-transferable. Sharing or distribution is prohibited, and may result in termination without refund and legal action.
The videos are streamed via the Skool platform; downloading is not permitted unless otherwise stated.
Compatibility: Please ensure you have a stable internet connection and a compatible device (computer, tablet, mobile).
Access period: one year for one-off purchases; linked to the subscription for recurring offers. In the event of cancellation, access ceases at the end of the paid period.
Access may be extended after one year in the form of a monthly subscription, renewable on a month-to-month basis.
5. Right of Withdrawal and Refunds
You have 7 days to cancel a one-off purchase without giving a reason, starting from the date of confirmation (unless you have immediate access to the videos, in which case this right does not apply to digital products).
For instalment payments, failure to make any one of the monthly payments will automatically result in your access to the platform being suspended. There will be no pro rata refund for the current period.
6. Intellectual Property and Personal Data
The content (videos, documents) is protected by copyright (LDA). For personal use only; reproduction, distribution or commercial use is prohibited. Any reproduction, transfer or exploitation of any of these products and/or services, in any form whatsoever, without the consent of IHS is strictly prohibited and will result in legal, criminal and/or civil proceedings being brought against the offender. The programme access details provided to the customer are strictly for their personal use only, are non-transferable and must under no circumstances be shared with third parties afin to enable them to benefit from the programme’s content. The Parties shall ensure that these obligations are complied with by their staff, their agents or any other person for whom they are responsible.
Your data is processed in accordance with the LPD. It is used for order management, access and communications. Right of access/rectification via info@ihs-homeo.com.
7. Liability and Warranties
The Seller guarantees access to the content. Liability is limited to the purchase price in the event of direct damage.
The content is for educational purposes only and is not a substitute for professional medical advice. We accept no liability for any consequences arising from the application of this knowledge.
Force majeure (pandemics, technical faults) exempts the Seller from liability.
